Privacy Policy
Hello! Welcome to the Pistalix Solutions Pvt. Ltd. Privacy Policy. This policy describes how Pistalix Solutions Pvt. Ltd. and, its other group companies (collectively described as “Pistalix Solutions Pvt. Ltd.”, “we”, “us” or “our”) and its third party marketing and advertising partners collect, use, process and share information about you.
Pistalix Solutions Pvt. Ltd. built applications of android and iOS for itself and also for the clients. Pistalix Solutions Pvt. Ltd. provides this SERVICE of developing applications.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service.
If you choose to use our Service, then you agree to the collection and use of information about this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at Kyraa Games unless otherwise defined in this Privacy Policy.
This Privacy Policy applies to all of our games and applications, whether played on our website www.pistalix.in, on mobile devices, PCs, or other platforms such as Facebook. It also applies to our Marketing and Advertising activities on all platforms and
other services that we may provide to you from time to time. This Privacy Policy refers to our games, websites, marketing and advertising activities, and other services collectively as our “Services”.
By downloading, accessing and/or playing our games or interacting with our websites or other Services, you agree to the collection and use of your information in accordance with this Privacy Policy, including consenting to Pistalix Solutions’s and our advertising partners’ use of your data for targeted advertising purposes as described in the Marketing and Advertising sections of this Privacy Policy. Those sections also explain how you can withhold or withdraw your consent to use your data for targeted advertising purposes. If you have any other concerns about providing information to us or using it as described in this Privacy Policy, you should not use our games or other Services.
Playing our games
By downloading, accessing, and/or playing our games or using our other Services, you consent to the collection of information about you by us. Most of this data comes directly from you or your devices, such as device information, country and region, and gameplay information. We use this data to provide our games and Services to you, including for the purposes of optimization, preventing fraud, customizing in-game offers, and verifying purchases. We may also use it for the other purposes set out in this Privacy Policy, including marketing and advertising.
Visiting our websites
When you visit our website, we collect information about you, such as details about how you use and interact with such Websites. We may use the information we collect about you for a number of purposes, including for operating and optimizing the Websites, in connection with our advertising purposes, and for research or analysis.
The information we collect and process about you when you visit our Websites includes:
information that you provide us with when you fill in forms or create posts on our Websites, or when you create an account with us;
Information about your use of the Websites and the resources you access (for example, information about how and when you use the Websites or what device you use to access the Websites);
if you contact us or respond to messages and communications that other users of the Websites or we send to you, we may keep a record of that correspondence;
your interactions with us on our social media channels; and
Information we collect via cookies (small text files placed on your device) and other similar technologies. Cookies allow us to collect data, such as your device’s model, operating system and screen size, and other information about how you use our Services. For more information, see Ad identifiers, cookies, and similar technologies below.
We may use this information:
as necessary to provide the Websites and related services to you;
to contact you, for example, as part of customer service or to send you updates about the Websites;
to manage your account and relationship with us and improve your experience when you use the Websites;
for research, surveying, and engaging with you, for example, by sending you communications (including by email) for these purposes;
For marketing and promotion of Pistalix Solutions’s products, for example, sending you communications (including by email) for these purposes on our or a third party’s behalf. For example, we might send you information about merchandise relating to our games and applications. If you do not want us to use your data in this way, please let us know by contacting us at info@pistalix.in;
to create reports, analysis or similar services for use by us for research or business intelligence, for example, to track potential problems or trends with the Websites;
To prevent cheating, crime, or fraud. We may also need to pass your information to fraud prevention agencies and other organizations involved in crime and fraud prevention; or
As otherwise expressly set out in this Privacy Policy or as required by law.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 2021-10-23
Children Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please get in touch with us so that we will be able to take the necessary actions.
Depending on where you live, you must be over a certain age to play our games and use our Services. For the full list of age restrictions by country, please see below. We do not knowingly collect or solicit personal information from or direct or target interest-based advertising to anyone under the ages set out below or knowingly allow such persons to use our Services. If you believe that we might have any information from or about a child under age set out below, don’t hesitate to contact us.
The table below sets out your age to play our games and use our Services, depending on what country you are in while using our games and Services. Our games are intended to be played by adults, and we do not knowingly collect, and do not wish to collect, information about children. Please do not play our games or use our Services if you are under the relevant age
If you believe that we might have any information from or about a child under the relevant age set out above, please contact us. If we learn that we have collected personal information from a child under the relevant age set out above, we will delete that information as quickly as possible.
General
Our Privacy Policy contains further details about:
who we share your information with and the reasons for sharing it;
measures we take to keep your information secure;
the legal bases under which we process your data;
how long we retain your information and where we store it;
when and why we share your information with third parties, including transfers outside of the European Economic Area (the “EEA”); and
changes or updates to our Privacy Policy.
Sharing
In addition to the other disclosures described in this Privacy Policy, we will also share your information:
where we have your consent to do so (including as set out in this Privacy Policy);
as reasonably necessary to provide the Services to you (for example, by providing your personal information to suppliers, we may use to fulfill the Services or to communicate with you);
where it is necessary to carry out your instructions (for example, to process a payment instruction, we must provide your personal information to our payment processors);
where your data is in an anonymous and aggregated format, meaning you could not be personally identified from it;
As we reasonably think is authorized by law or regulation, or as is required to comply with any legal obligation, or to enforce or implement our terms and conditions and/or any other agreement with you; or to protect Pistalix Solutions Pvt. Ltd. , our users, or others’ rights, property, or safety; and
If Pistalix Solutions’ assets are sold or restructured, or if Pistalix Solutions Pvt. Ltd. or one of its group businesses changes hands, or in anticipation of any of these occurrences. Any third party to whom Pistalix Solutions Pvt. Ltd. transfers or sells the assets of Pistalix solution will have the right to use the personal and other information you supply to us in the way described in this Privacy Policy.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
* To facilitate our Service;
* To provide the Service on our behalf;
* To perform Service-related services; or
* To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Cookies
Cookies are files with a small amount of data that are commonly used as unique anonymous identifiers. These are sent to your browser from the websites you visit and stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Log Data
We want to inform you that whenever you use our Service, in a case of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the app’s configuration when utilizing our Service, the time and date of your use of the Service, and other statistics.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Your rights
You have certain rights in connection with your personal information and how we handle it. You can exercise these rights at any time by contacting us via any of the methods set out in the Contact Us section below.
Those rights include:
Right of access. You have a right to know what information we hold about you and, in some cases, to have the information communicated to you. If you wish to exercise this right, please contact us, letting us know that you wish to exercise your right of access and what information, in particular, you would like to receive. We reserve the right to ask for reasonable evidence to verify your identity before providing you with any information. Please note that we may not provide all the information you ask for, for instance, if the information includes personal information about another person. Where we cannot provide you with the information you have asked for, we will tell you why.
Right to correct personal information. We try to keep the information that we hold about you accurate and up to date. Should you realize that any of the information that we hold about you is incorrect, please let us know at info@pistalix.in, and we will correct it as soon as we can.
Data deletion. In some circumstances, you have a right to have some of the personal information that we hold about you deleted. Should you wish to have any information about you deleted, please get in touch with us using the information below. Please note that you must delete our games from your mobile devices and clear our cookies from any device where you have played our games in a web browser to process your request. Where we delete personal information about you, we may still retain some or all of that information for other purposes such as maintaining financial records, protecting or enforcing legal rights, maintaining marketing suppression lists or for technical reasons such as maintaining technical security or our database integrity. We may also retain your information in an anonymized form. In some instances, personal information about you that is visible through gameplay such as username, avatar, your high scores, and any chat messages may be cached on other players’ devices, and we may not be able to remove or update that data from those devices, for example, if that device is not connected to a wifi network.
Account deactivation. If you have created an account with us, you can ask us to deactivate that account by contacting us using the information below. We may ask you for other information before we are able to deactivate your account. That information might include information about your mobile device. Other steps you should take should you wish to completely deactivate your account include disassociating your Facebook account from our mobile games and deleting our games from your mobile devices. Please note that if you completely deactivate your account all your progress in our games and any unspent virtual items, such as Gold Bars or Boosters, will be lost, and we may not be able to restore them in the future.
Data portability. In some circumstances, you may have the right to request that data you have provided to us be provided to you, so you can transfer this to another data controller.
Restriction of processing. In some cases, you may have the right to request a restriction of the processing of your personal data, such as when you are disputing the accuracy of your data held by us.
Contact Us
If you have any questions or concerns about any of the matters in relation to this Privacy Policy, including to exercise any of your rights, then there are several way of contacting us:
via our customer services page at https://www.pistalix.in/contactus-contact-details/
via email to info@pistalix.in.